Profile image for KayD2009

Mobile phone question - I was wondering if anybody has had the same problem as me and if anyone knows the cause or the solution - noone seems to be able to help me. The problem is that I get SMS messages merging in to one another. I have one contact who I text a lot and sometimes the end of the message from him is missing and is replaced with the end of an earlier message. Some of the earlier message endings are from several months ago. This does make for amusing reading at times but can be irritating. It only happens with this one contact and seems to be random. Can anyone enlighten me?

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By KayD2009 at 11:46 on 24/07/11

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  • Profile image for BuiltClever Solutions

    Yes, this is a common failing of mobile phones, which have a limit to how many messages can be retained in their memory banks. Once you reach or approach the limit, corruption occurs, as the phone tries to cram all the messages into the remaining memory, resulting in the mixed-up text. Transfer important texts to the external memory card, or dump to a computer software application that will retain them in a separate file; this will then release the internal phone memory for operational needs!

    By BuiltClever Solutions at 12:43 on 24/07/11

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    I delete all my messages regularly - I don't save any at all. They arrive this way - I simply don't understand how it can happen! For a start it implies that text messages never go away..!

    By KayD2009 at 12:48 on 24/07/11

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  • Profile image for BuiltClever Solutions

    This will happen if you exceed the amount of texts (20) that can be held by the SIM card. Transfer some to the phone memory. Messages never do "go away" and can always be recovered, even after deletion.

    By BuiltClever Solutions at 13:33 on 24/07/11

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    I don't save any texts to the SIM card though. Not knowingly anyway. I can have a few hundred texts on my phone before it asks me to delete them but I never wait that long. And one important thing I forgot is that the old text endings that I receive merged and attached to new messages are endings to texts I never received in the first place! I've rung my phone company and they say it's the other person's phone, but they phoned THEIR company and THEY say it's mine. It's very confusing.
    How do you get back deleted messages?

    By KayD2009 at 20:00 on 24/07/11

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  • Profile image for BuiltClever Solutions

    This page will enlighten you!
    http://tinyurl.com/3pg284v

    It IS possible that you or the other person has a mobile phone software virus - the only way to deal with that would be to reset the firmware and start again - best done by a specialist, unless you're very confident.

    By BuiltClever Solutions at 20:33 on 24/07/11

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